Community Planning

Newcastle 2030 Community Strategic Plan

The draft Newcastle 2030 community strategic plan was on public exhibition between 3 May and 30 May 2018 and was endorsed by Council on 26 June 2018.

Community Survey

The Community Survey is undertaken every two years to better understand key issues, community needs and priorities.

Customer Service Quarterly Survey

Customers who have made contact with Council in the previous quarter are invited to participate in our Customer Service quarterly survey to assist in identifying any problems and improving customer satisfaction.

Smart City Strategy 2017-2021

A draft strategy was on public exhibition from May to July 2017, which outlines key priorities and actions to be delivered as part of Council's commitment to leading Newcastle's transition to a smart and innovative city.

Community Development Sector Review: Survey & Workshop Results 2016

View results from the Community Development Sector Review undertaken in 2016.

Customer Service Annual Survey

A survey was conducted with the community to gather opinion on customer service standards at Newcastle City Council.

Safe City Survey 2016

We asked Newcastle to tell us what they thought about crime and safety issues in the Newcastle Local Government area.

Ageing at Home

View results for completed community engagement activities surrounding ageing at home.

Community Snapshot

View results for completed community engagement activities surrounding community needs and priorities.

Engagement Charter, Policy & Framework

View results for completed community engagement activities surrounding Council's engagement charter, policy and framework.

Significant Community Issues

View results for completed community engagement activities surrounding significant community issues.

Social Plan

View results for completed community engagement activities surrounding the social plan.

Youth Services

View results for completed community engagement activities surrounding youth services.