Being Prepared for the Unexpected
Being prepared for the unexpected and knowing what to do will give you confidence in dealing with an emergency.
Simple planning can make all the difference
This website provides information about what you and your family can do to prepare for an emergency. Find out how to:
- Be prepared at home
- Complete an Emergency Fast-Info Card
- Prepare a Personal Emergency Plan
- Prepare an Home Emergency Kit
You can also download our Emergencies Happen brochure with practical tips and advice.
Be prepared at home
You can save yourself a lot of panic if you develop a personal plan for emergency situations and get yourself organised with a Home Emergency Kit / Evac Pack.
Personal Emergency Plan
A personal emergency plan outlines what you and your family will need to do in the event of an emergency. The best way to develop an emergency plan is to talk it through with your household members. Some of the things to discuss are:
- What sort of events may occur, for example storms, power failure, earthquake or others
- How would you respond to each emergency? Do you stay at home? Evacuate? Secure household items?
- Are there safe places at home you can retreat to if you need to?
- What sort of insurance cover do you have?
- Do you know the location of your home’s water, electricity and gas shut-off points, and how to switch them off safely?
- Who might you need to contact in an emergency? Develop a contact list which includes phone numbers and mobile numbers of children, partners and other family members. It may also be helpful to include the name and contact details for key people at work as well as numbers for your doctor, childcare or school facilities.
If it helps, write up all the information you gather from your discussion into a Personal Emergency Plan and store it somewhere safe along with your contact list.
Complete an Emergency Fast-Info Card
You can fill in a simple Fast-Info card with helpful details and carry it with you for quick reference. You can also leave one in your Home Emergency Kit.
Download the Emergency Fast-Info Card (pdf)
Make up a Home Emergency Kit
You can save yourself a lot of problems during an emergency if you put together a Home Emergency Kit.
The State Emergency Service recommends your Home Emergency Kit should contain:
- Portable radio with spare batteries
- Torch with spare batteries
- First aid kit (with supplies necessary for your household)
- Candles and waterproof matches
- Important papers including emergency contact numbers and identification such as passports or a driver’s license
- Copy of any Personal Emergency Plans
- Waterproof bag for valuables.
Keep your Home Emergency Kit in a waterproof storage container.
Remember to check the Kit on a regular basis to make sure none of the items have passed their use-by dates. Re-stock items if you need to.
Your Evac Pack
If you need to leave your property because of the emergency, you can add a few extra items to your kit to turn it into an Evac Pack to take with you. You should add:
- Appropriate clothing
- Strong shoes
- Roll of toilet paper, personal hygiene supplies
- Pen and notepad
- First aid items such as bandages, bandaids, eye wash, antiseptic solution, scissors, disposable gloves, safety pins, paracetamol, adhesive tape and personal medications
- A good supply of required medications
- Any special requirements for babies, the disabled, infirm and/or elderly
- An extra set of car and house keys
- Credit and ATM cards and a small amount of cash
- Fresh food and drinks.