02 4974 2000Phone enquiries 7am to 6pm Monday to Friday
Public Exhibition

Library Strategy

The City of Newcastle has placed our Library Strategy 2018-2022 on public exhibition.

Library Strategy

Help shape the future of your Libraries

The City of Newcastle is seeking feedback on our draft Library Strategy. Have your say during the public exhibition from the 4 March – 31 March 2019.

The Strategy outlines a vision for a world class library service in Newcastle – anywhere, any time, open and accessible 24/7.

Strategic Directions

The four strategic priorities are:
  • Digital Inclusion – Creating a smart city for the future
  • Living Learning Community – Developing resilient communities with every child ready to learn
  • Contemporary Library – Creating contemporary, connected Library facilities and services
  • Newcastle Stories – Creating a sense of place and celebrating Newcastle's identity.

Ways to have your say

You're encouraged to review the strategy  and provide feedback by:

  • Dropping a comments pin on the below interactive diagram
  • Complete the below submission form
  • Upload a submission.
Your submission
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Alternatively, you can email written submissions to library@ncc.nsw.gov.au Reference 'The Library Strategy' in the title for emailed and posted submissions.

The Chief Executive Officer
City of Newcastle
Attention: Manager Libraries and Learning
PO Box 489
Newcastle  NSW  2300

The public exhibition period closes 5pm Sunday 31 March 2019.

Protecting your privacy

The City of Newcastle is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and policy.
Purpose of collecting personal details: We are collecting this information to determine the local community’s views and opinions on the proposal outlined.
Intended recipients:  Information provided as part of the consultation will be used as part of the investigation into the proposal, and may be included in future reports on the issue.
Storage and security:  Information provided will be stored on our database and will be subject to our information and privacy policies.
Access: Individuals can access data to check accuracy by contacting us.

Drop-in sessions and Strategy

Drop-in Sessions:
Come along to one of our community drop-in sessions to view the draft Strategy and chat with library staff:

Date: Tuesday 12 March 2019
Time: 9:30-10:30am
Venue: Newcastle City Library
Date: Tuesday 19 March 2019
Time: 3:30-4:30pm
Venue: Wallsend Library

No need to register, just drop in anytime during these sessions.


Frequently asked questions

The Library Strategy is supported by an evidence base of national and international research, it is also informed by local consultation through a large community survey and numerous community conversations. We have workshopped future directions with Library staff members and your elected Council representatives. The Strategy articulates a vision for a community and customer focused library service that provides a wider range of services and learning activities.
The draft Library Strategy 2019-2023 has been developed to develop, shape and deliver a customer centred approach to library services over the next five years. The Strategy outlines a vision for a world class library service in Newcastle and is aligned with the objectives of Newcastle 2030 Community Strategic Plan, to support an inclusive and thriving community where diversity is embraced, community participation is valued and everyone has the opportunity to benefit and belong.
The draft Strategy does not include closing physical branches. The Library Strategy 2019-2023 will guide future library infrastructure development and ensure that it meets the needs of a continuously adapting and evolving city. The Strategy highlights that physical infrastructure is only one service channel expected by 21st century consumers and aims to ensure that our libraries can meet peoples’ changing needs and expectations.
The draft Library Strategy proposes service delivery via a variety of channels – onsite through physical branches, online through the web, an app plus downloadable e-resources, and offsite through outreach activities, pop-up facilities and home library services.

Contact Us

City of Newcastle

Manager Libraries and Learning

Phone: 02 4974 2000
Email: library@ncc.nsw.gov.au

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