Tailor Your Service

All rateable residential properties in Newcastle are provided with a 240-litre recycling bin, a 240-litre green waste bin and a 140-litre general waste bin as part of their standard entitlement.

Rateable commercial properties are provided with a 140-litre general waste bin. 

Because every household and business is unique and their waste requirements vary, we offer a range of additional waste services that you can mix and match to suit your needs.
 

Bin upsizes and additional recycling/green waste bins

You can order a larger recycling or general waste bin, or request extra bins for any of our three kerbside services.

To help reduce waste sent to landfill, additional recycling and green waste services are offered at lower 
prices than for general waste. If your recycling bin typically fills up well before collection day, or if you have a lot of garden waste, upgrading these services will reduce waste to landfill and cost less than changing your general waste arrangements. For example, your can swap your recycling bin for a larger one with 50% more space for just $27.

A summary of the options available are provided below. Please note that all pricing is for the current financial year and is subject to annual change
 
Bin type Standard bin size

Bin upgrade:

annual charge (2019/20)

Additional bin:
annual charge (2019/20)
General Waste 140-litre 240-litre: $291 p.a. See Additional general
waste services
below
Recycling 240-litre
360-litre: $27
(one-off delivery fee)
240-litre: $104 p.a.
360-litre: $125 p.a.
Green Waste 240-litre n/a 240-litre: $106 p.a.

Before changing your service, please choose carefully. A $69 cancellation fee may be applied if you cancel your service upgrade within a year of commencement.
 

Additional general waste services

Households and businesses can have their general waste bin/s serviced more frequently than the current schedule, at a cost. For example, this could be twice or more per week. 

A summary of the options available are provided below. Please note that all pricing is for the current financial year and is subject to annual change. Before changing your service, please choose carefully. A $69 service fee may be applied to account cancellations.
 
Collection days Number of services
per week

Annual charge per
140-litre bin

(2019/20)

Annual charge per
240-litre bin

(2019/20)

Monday to Friday 1 to 4 $578 p.a. $710 p.a.
Monday to Friday 5 to 8 $559 p.a. $685 p.a.
Monday to Friday 9 and over $532 p.a. $671 p.a.
Saturday and Sunday 1 or more $649 p.a. $884 p.a.

We also offer commercial customers 660-litre and 1100-litre wheeled container general waste services at competitive rates. Please call 4974 2000 between 8am and 4pm weekdays, or email our Waste Services team to discuss your waste needs.
 

How to apply

For bin upsizes, additional bins or a greater service frequency, please complete and return our Application for an Upgraded Waste Service form.

If you do not already have a waste service at your property, such as at a brand new home, please download our Application for a New Kerbside Waste Service form.


Account cancellations and amendments

You must send changes in writing to waste@ncc.nsw.gov.au to amend or cancel your service, or to notify us of a change of property ownership.