Your Waste Services over the Christmas Break

Household & Commercial Bin Collections

There will be no household or commercial bin collections on Christmas Day.
All collections will take place one day later as follows:
If your usual day falls on Tuesday 25 December, your bins will be serviced on Wednesday 26 December.
 
IF YOUR USUAL DAY FALLS ON: YOUR BINS WILL BE SERVICED ON:
Tuesday 25 December Wednesday 26 December
Wednesday 26 December Thursday 27 December
Thursday 27 December Friday 28 December
Friday 28 December Saturday 29 December

Collections will resume as usual from Monday 31 December 2018.
 

Festive Season Drop-off

City of Newcastle is running its successful free drop off program for another year during the Christmas break. City of Newcastle residents can drop-off excessive household yellow bin recyclables for free* at Summerhill during this Festive Season. This great opportunity to avoid landfilling your recyclable waste is at Summerhill Waste Management Centre, from Monday 24 December 2018 to Sunday 6 January 2019, except Christmas Day.

This year soft plastics will also be included in the free drop-off, please keep these separate from your yellow bin recyclables. There are also other items you can drop-off for free at Summerhill, which are recycled and contribute to reducing our waste to landfill.

*Only domestic quantities will be accepted at the free drop-off, and household yellow bin recyclables must be kept separated from any other waste items you are bringing. For general waste items, non-residents and commercial quantities  Summerhill’s fees and charges will apply. To find out more, and for full conditions, please visit the  Festive Season Drop-off Page.
 

If your bin was missed

If your bin was missed, please leave it on the kerb and let us know within 2 days.

How to let us know:
For your Red or Green Bin: Please complete a  missed collection form or call us on 4974 2000.
For your Yellow Bin: Please call Solo Resource Recovery on 4947 5699.
 

If your bin is damaged or stolen

Let us know and we’ll repair or replace your bin within 1-3 weeks’ time.
Once you have reported a damaged bin, please leave it on the kerb until it has been repaired or replaced.

How to let us know:
For your Red or Green bin: Complete a  broken or missing bin form or call us on 4974 2000.
For your Yellow bin: Call Solo Resource Recovery on 4947 5699.
 

Need to book a Bulk Waste Service?

Do you have bulky items that you cannot fit into your household bins? The City of Newcastle offers free* bulk waste pickup(s) or self-haul voucher(s) to City of Newcastle Residents.

How to book:
Complete a  bulk waste service request form or call us on 4974 2000.

If you live in a unit or apartment complex, please ask your strata manager/body corporate to make a booking for the entire complex.
If you live in a social housing (Housing NSW) unit or apartment complex, please contact your Housing NSW liaison officer to find out your next schedule kerbside collection date. 

Waiting periods
Kerbside pickup – can be up to 12 weeks during busy peak periods.
Self-Haul voucher – posted to the residence, can be up to 6 weeks during busy peak periods.

*Conditions apply, visit our website for full terms and conditions.​
 

Summerhill Waste Management Centre

Site Operating Hours – Christmas Period
 
  • Christmas Day: Closed
  • Boxing Day and New Year's Day: 9am-3pm (last vehicle entry 2:45pm)
  • Normal weekdays: 7.30am-5pm (last vehicle entry 4:45pm)
  • Weekends: 9am-3pm (last vehicle entry 2:45pm)
Summerhill Office Hours – Christmas Period
 
  • Friday 21 December – 7:30am to 11am.
  • Monday 24 December – 9am to 1pm
  • Wednesday 26 December – 9am to 1pm
  • Thursday 27 December – 8am to 4pm
  • Friday 28 December – 8am to 4pm
  • Monday 31 December – 8am to 4pm
Closed weekends, Christmas Day and New Year’s Day.

Please note the Christmas Break period is from Monday 24 December 2018 to Tuesday 1 January 2019.

For other Council Opening hours, please  see our Christmas Operating Hours.