Council organisation
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Organisation Values
Council has adopted a set of organisation values.
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About Council
Council is responsible for looking after public facilities and providing community services.
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Customer service
The City of Newcastle has introduced a Customer Service Charter to provide rules and set standards for our service delivery to residents and ratepayers.
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Organisation Chart
The City of Newcastle is organised into four groups, each with a range of responsibilities. Find out the members of the Executive Leadership Team and their areas of responsibility.
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Enquiry Centre
The Customer Enquiry Centre is located on the Ground Floor of the City Administration Centre in King Street, Newcastle.
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Awards
Community Awards recognise service, coomittment, effort and achievement in Newcastle.
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Council's logo
The City of Newcastle's corporate logo is inspired by the city's Civic Fountain.
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Sustainability Review
Council has commissioned a broad ranging and comprehensive review of the organisation.