Council organisation

  • Organisation Values

    Council has adopted a set of organisation values.

  • About Council

    About Council

    Council is responsible for looking after public facilities and providing community services.

  • Customer service

    Contact Us

    You can find contact details for a range of Council services and facilities.

  • Customer service

    The City of Newcastle has introduced a Customer Service Charter to provide rules and set standards for our service delivery to residents and ratepayers.

  • Organisation Chart

    The City of Newcastle is organised into four groups, each with a range of responsibilities. Download the current Organisation Chart as at 31 May 2010.

  • Enquiry Centre

    The Customer Enquiry Centre is located on the Ground Floor of the City Administration Centre in King Street, Newcastle.

  • Awards

    Community Awards recognise service, coomittment, effort and achievement in Newcastle.

  • Strategic priorities

    The elected 2008 - 2012 Council has identified four key focus areas and objectives for their term in office.

  • Council's logo

    The City of Newcastle's corporate logo is inspired by the city's Civic Fountain.

  • Sustainability Review

    Council has commissioned a broad ranging and comprehensive review of the organisation.