Council organisation

  • Org chart

    Organisation Values

    Council has adopted a set of organisation values.

  • About Council

    Council is responsible for looking after public facilities and providing community services.

  • Customer service

    The City of Newcastle has introduced a Customer Service Charter to provide rules and set standards for our service delivery to residents and ratepayers.

  • Organisation Chart

    The City of Newcastle is organised into four groups, each with a range of responsibilities. Find out the members of the Executive Leadership Team and their areas of responsibility.

  • Enquiry Centre

    The Customer Enquiry Centre is located on the Ground Floor of the City Administration Centre in King Street, Newcastle.

  • Awards

    Community Awards recognise service, coomittment, effort and achievement in Newcastle.

  • Council's logo

    The City of Newcastle's corporate logo is inspired by the city's Civic Fountain.

  • Sustainability Review

    Council has commissioned a broad ranging and comprehensive review of the organisation.