Sustainability Review
Council commissioned a broad ranging and comprehensive review of the organisation in 2009.
Objectives for this review
1. Be sustainable in the long term
2. Regain community confidence in council
3. Build a cohesive, forward looking and winning culture and be a responsible employer.
Stage 1 Review
Sustainability Review – Stage 1 (Report 1) was adopted by Council on 25 June 2009. To date 100% of the recommendations have been actioned.
Stage 2/ 3 Review - Internal
The Executive Leadership Team released adopted recommendations from Stage 2/3 of the Sustainability Review - Internal Services on Monday 31 May. Fact sheets about the recommendations on these services are available on the fact sheets page.
Stage 2/ 3 Review - External
Sustainability Review, Stages 2 & 3 External Services (Part 1) was adopted by Council 21 June 2011.
Fact sheets about the recommendations on these services are available on the fact sheets page.
Updates on implementation of the Sustainability Review recommendations will be provided as part of Council's Quarterly Reviews.
Background
The review focused on:
1. Appropriateness – service mix – determined by Council after community consultation
2. Effectiveness and efficiency – achieving agreed outcomes in the most productive manner.
Underpinning this assessment was a comprehensive communication and consultation process. This process was designed to unlock the organisation’s potential and to create opportunities for positive change.
To make this fundamental assessment of the current situation, five discrete tasks were undertaken:
- guided self assessment of the organisation against the Australian Business Excellence Framework (ABEF)
- review of all key services
- organisational design
- financial assessment
- final report and recommendations.
Australian Business Excellence Framework
The Business Excellence Framework (BEF) is a well known and accepted organisational review methodology used by both public and private sector organisations that is transparent and standardised. The BEF focuses on sustainable excellence in all aspects of organisational performance.
Contact us
City Administration Centre
282 King Street
Newcastle NSW 2300
Tel: 02 4974 2000