Flood contacts

What to do when it floods

The State Emergency Service (SES) responds to floods when they happen. The SES manages preparation measures and the coordination of immediate recovery.

The Newcastle SES Local Controller, with the assistance of Newcastle City Council, is responsible for ensuring Newcastle residents are aware of the flood threat in their area, and how to respond.

Who to contact

Flood Warnings Bureau of Meteorology (BOM)

Ph. (02) 9296 1555

www.bom.gov.au

In case of flooding

State Emergency Service (SES)

Ph. 132 500

www.ses.nsw.gov.au

Flood Information Applications

Section 149 Planning Certificates

Development and Building enquires

Strategic Flood Management enquires 

Customer Enquiry Centre,
City Administration Centre

282 King Street, Newcastle

Ph. (02) 4974 2030

www.newcastle.nsw.gov.au

Blocked drains in your street City of Newcastle Works Depot

Ph. (02) 4974 2000

www.newcastle.nsw.gov.au
lady on call

Contact us

City Administration Centre
282 King Street
Newcastle NSW 2300

Tel: 02 4974 2000