When it floods
GETTING HELP IN FLOODS
The State Emergency Service (SES) responds to floods when they happen. The SES manages preparation measures and the coordination of immediate recovery.
The Newcastle SES Local Controller, with the assistance of Newcastle City Council, is responsible for ensuring Newcastle residents are aware of the flood threat in their area, and how to respond.
State Emergency Service Ph: 132500
Who to Contact
| Flood Warnings | Bureau of Meteorology Ph: 1300 659218 |
| In case of flooding | State Emergency Service Ph: 132500 |
| Flood Information Certificates |
Customer Enquiry Centre, City Administration Centre 282 King Street, Newcastle Ph: 02 4974 2030 |
| S149 (Planning) | Customer Enquiry Centre, City Administration Centre Certificates 282 King Street, Newcastle Ph: 02 4974 2030 |
| Development and Planning enquires |
Customer Enquiry Centre, City Administration Centre 282 King Street, Newcastle Ph: 02 4974 2030 |
| Strategic Flood Management enquires |
City Strategist, Integrated Flood Risk Management Ph: 02 4974 2000 |
| Ironbark Creek floodgates | Hunter Central Rivers Catchment Management Authority Ph: 4930 1030 |