Parking fines (or ‘penalty notices’) are necessary to regulate and control the use of parking spaces. They ensure the safety of road users and maximise access to valuable kerbside parking spaces.
What to do if you receive a penalty notice
If you receive a penalty notice you have 21 days to pay. Alternatively, if you wish to contest the penalty notice you may request a review, or you can elect to have the matter decided in court.
How to pay your fine
Fines are paid directly to the State Debt Recovery Office and NOT Council. They can be paid:
- by phone
- via BPAY
- by direct debit
- by mail
- in person
- by part-payment
- by instalment.
For further information, contact the State Debt Recovery Office on 1300 138 118 or go to www.sdro.nsw.gov.au.
How to request a review
To request a review of a penalty notice you can contact either:
- The State Debt Recovery Office (go to www.sdro.nsw.gov.au for more details) or
- You can use this form Request for review of a penalty notice (85.96 KB) to apply to The City of Newcastle if there were extenuating circumstances which contributed to the offence, or if you believe an error has been made.
Any request for review must be received by the due date on the penalty reminder notice.
The possible outcomes of the review
If you request a review of a penalty notice, one of the following decisions will be made:
- Penalty to stand - the penalty notice was issued correctly and the circumstances or issues raised did not warrant granting a caution. You must pay the fine or elect to have the matter decided in court.
- Caution - the penalty notice was issued correctly but due to the circumstances and evidence you provided, a caution will be issued. Payment is not required.
- Cancellation – the penalty notice was not issued correctly. You do not have to pay the fine.
You will be advised in writing of the decision.