Report a Missed Collection
Please complete this form if your bin has not been serviced by 4pm on your collection day.
Missed service requests must be lodged no later than two business days after your regular collection day, otherwise your bins will not be serviced until your next scheduled collection.
City of Newcastle is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.
Purpose: We will use the information to process your request.
Intended recipients: authorised City of Newcastle Officers and its contractors or agents.
Consequence of non-provision: We may not be able to process your request.
Storage and security: information will be stored in accordance with our Record Management Policy.
Access: by contacting us by phone on (02) 4974 2000 or attending our City of Newcastle office.
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