Information Guide

Part A - Introduction

Why do we have an Information Guide?

As a local council, City of Newcastle (CN) is an ‘agency’ for the purposes of the Government Information (Public Access) Act 2009 (NSW) (GIPA Act).

Under the GIPA Act, we publish this Information Guide to provide information about our structure and functions;

  • The kinds of information we hold and make available to the community;
  • How the community can access information held by CN; and
  • How the community can participate in the formulation of our policies and exercise of functions.

We are committed to meeting the objectives of the GIPA Act and priorities of our Newcastle 2040:

4 Achieving Together

4.2 Trust and Transparency

4.2.1 Genuine engagement

4.2.2 Shared information and celebration of success

4.2.3 Trusted Customer Experience

Part B - Structure
Part C - How to access our information
Part D - Community engagement with CN

Part E - Feedback and Further Information

If you would like to provide feedback on CN’s Information Guide - Contact Us - City of Newcastle (

You can also obtain further information about the GIPA Act by contacting the NSW Information and Privacy Commission (IPC):

Go to:    


Call:                 1800 472 679

You can obtain further information about local government by contacting the Office of Local Government (OLG):

Go to:   


Call:               02 4428 4100