NEW Crew Event Volunteer Program

Our NEW Crew volunteer team provide specialist guiding information to visitors at major events and festivals, and help promote our wonderful city.

NEW Crew volunteers are community minded, friendly and outgoing people who promote Newcastle as a leading tourism destination at events and key visitor information hubs throughout the city. Participants meet new people, attend networking and social events, and learn more about our city to help them deliver their volunteer role. NEW Crew volunteers work within a team and share their local knowledge ensuring a memorable experience for visitors to our beautiful city.

For information about New Crew email:

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Privacy notice

Council is committed to protecting your privacy and takes reasonable steps to comply with all relevant legislation. The information is collected by Council for the purpose of processing your application. Your personal information will be stored in accordance with relevant legislation and will only be accessed by authorised Council Staff.

Purpose of Collection: Information required for rating purposes
Intended Recipients: City of Newcastle
Supply: Mandatory
Consequence of non-provision: Non process of application
Storage: Council's Electronic Document Management System
Retention Period: Records to be kept indefinitely