Request a Bulk Waste Service (Kerbside or Self-haul Voucher)
Festive season update
We are experiencing an increased demand for bulk waste services. Please allow up to 12 weeks during busy peak periods. Demand for bulk waste collections increases sharply around holiday times, especially in the lead up to Christmas. Residents are encouraged to book much further in advance if wishing to arrange for a kerbside bulk waste collection during these periods.
Please consider a self-haul voucher as a faster alternative to dispose of your waste.
Please note: completion of this form does not constitute a booking.
If you request a kerbside bulk waste collection, a staff member will contact you to advise of your collection date. For electronic confirmations, please check your junk mail folder as your email provider may filter messages. We recommend that you add newcastle.nsw.gov.au to your 'Approved Sender' list.
Self-haul vouchers will be emailed to you or posted directly to the address for which they are requested, providing the entitlements for that property have not been exhausted.
If you would like to contact us directly, please call 02 4974 2000 between 8 am and 5 pm on weekdays (excluding public holidays).
City of Newcastle is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.
Purpose: We will use the information to process your request.
Intended recipients: authorised City of Newcastle Officers and its contractors or agents.
Consequence of non-provision: We may not be able to process your request.
Storage and security: Information will be stored in accordance with our Record Management Policy.
Access: by contacting us by phone on (02) 4974 2000 or attending City of Newcastle's office.
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