Christmas Operating Hours

Council Offices - Closed from midday Thursday 24 December 2020, reopening on Monday 4 January 2021.

Customer Contact Centre (phone enquiries) - All customer service operations will be closed for the festive period from midday on 24 December 2020, reopening on 4 January 2021. Outside of this period, the team is available to assist you between 8 am – 5 pm, Monday to Friday. 

Waste Collections - There will be no kerbside waste or recycling services on Christmas Day. All bin collections falling on Friday 25 December will take place one day later than usual as shown in the table below. Services will resume as usual from Monday 28 December 2020.

If your usual day is Your bins will be serviced on
Friday 25 December Saturday 26 December


‘Tis the season to recycle
Recycle your excess wrapping paper, cardboard boxes, bottles and cans this Christmas by using our Sort & Save service at Summerhill Waste Management Centre. The service is free for Newcastle residents who pre-sort particular wastes by material type before they arrive. Visit our Sort & Save page for details. 

Summerhill Waste Management Centre - Don't forget to wear enclosed footwear when you visit the centre. Operating hours are as follows:

  • Christmas Day: Closed
  • Normal weekdays: 7.30 am - 4.45 pm
  • Weekends and public holidays (including Boxing Day and New Year's Day): 9 am - 2.45 pm.

Newcastle Libraries - Branches will close from noon on Christmas Eve and reopen on Monday 4 January 2021. Customer return chutes will be open at all branches, and customers can renew borrowed items online via the Library website or mobile app

Newcastle Art Gallery - Open Tuesday to Sunday 10 am - 5 pm and every day during the school holidays. Closed Christmas Day and Boxing Day. Don't forget we are open New Year's Day. 

Newcastle Museum - Open Tuesday to Sunday 10 am - 5 pm and every day during the NSW school holidays. Closed Christmas Day, Boxing Day, Sunday 27 December 2020 and New Year's Day. 

Civic Theatre - Open for scheduled performances only.

Civic Digest café - Will close midday on Thursday 24 December 2020 and reopen with normal trading hours on Monday 11 January 2021 at 7:30 am.

Visitor Information Centre - Closed Christmas Day, Boxing Day, Sunday 27 December 2020 and New Year's Day. 

  • December - 7 days a week trading. Monday to Friday from 9.30 am to 4.30 pm, and Saturday & Sunday from 10 am to 2 pm.
  • January - 7 days a week trading. Monday to Friday from 9.30 am to 4.30 pm, and Saturday & Sunday from 10 am to 3 pm.

Beaches - City of Newcastle lifeguards are now working a seven-day summer roster. Nobbys, Bar, Merewether, Dixon Park, Newcastle and Stockton beaches are patrolled, along with Newcastle and Merewether Ocean Baths, until the season end scheduled for April 2021. Find out more about beach patrols.

Ocean Baths - As normal, check for the cleaning schedules.

Pools - Council manages Beresfield Pool - which is closed Christmas Day. For more information on Lambton, Mayfield, Stockton and Wallsend swimming pools, visit BlueFit.

Blackbutt Reserve - Picnic facilities open from 7 am to 7 pm daily. Wildlife exhibits and the kiosk will be closed on Christmas Day. The office will be closed from 24 December 2020 to 1 January 2021. 

Fort Scratchley Historic Site - Closed Thursday 24 December, Friday 25 December, Saturday 26 December 2020 and Friday 1 January 2021. Open as normal 10 am - 4 pm all other days. The Fort is closed on Tuesdays.

Beresfield Golf Course - Closing at 5 pm on Thursday 24 December and New Year's Eve. Closed Christmas Day and opening at 7 am Boxing Day and New Year's Day. Normal hours all other days. 

Newcastle Golf Practice Centre - Closed Christmas Day. Operating hours during the public holidays and weekends are 8 am - 5.30 pm, and at all other times 8 am - 7 pm.

Stockton Beach Tourist Park - Open as usual.