Yes, all library branches are now open except for Lambton Library, which is currently closed for refurbishment.
The Lovett Gallery has re-launched with the Paul Jennings exhibition, on display until 7 December.
The new Digital Library on Level 1 at 12 Stewart Avenue has also opened to the public and features a ‘grab and go’ collection of popular adult and kids titles, interactive digital storywall, magical story box, a programmable robot, 3D printer and much more.
Members can access an extensive range of digital programs, content and services online. Read more about the eLibrary.
Up-to-date visiting information can be found above or at https://www.newcastle.nsw.gov.au/library/connect/visit/our-branches
Most of our services are operating under a COVIDSafe service model. Face-to-face programming, events and activities will be recommencing at selected branches with all bookings restricted to 20 participants. Digital format programming will also be offered. Please check our what’s on calendar for details.
Newcastle Libraries continue to deliver the home library service and a Call and Collect service for members.
Newcastle Toy Library has reopened at New Lambton Library. Our partners at the Toy Library have worked hard to make the service safe and inclusive. To find out more please visit the Newcastle Toy Library Facebook page.
The home library service is for the most vulnerable and marginalised in our community. Priority will be given to existing members and to new members shortly thereafter.
Read more about our home library service before contacting Outreach Services on:
02 4974 5348
homelibraryservice@ncc.nsw.gov.au
To access our Call & Collect service simply call 4974 5300 and request ‘Call and Collect’.
The Call and Collect service provides a general selection of up to 5 items based on your reading/watching/listening preferences. Unfortunately, due to COVID-19 operational restrictions, we cannot access all our collections, therefore specific title or author requests cannot be met at this time. Our talented library staff will select your items and let you know a collection time, either at Newcastle (City) or Wallsend library.
We ask all members presenting at the collection points to follow the directions of staff and practise social distancing. If you are unwell, please stay at home and reschedule the collection.
Continue to check this page and social media for details as they are released.
Newcastle Libraries commenced a phased re-opening of its libraries and is currently operating under a COVIDSafe service model.
To ensure public and employee safety, the following measures are in place:
- All sites have generous occupancy limits in accordance with the 4m2 rule and Public Health Orders.
- Member and visitor contact information is requested on entry for mandatory contact tracing.
- Members and visitors are asked to follow library COVID-19 entry requirements
- Seating and furniture in library spaces adheres to 1.5m physical distancing
- All events/activities require bookings and adhere to restricted session numbers
- Proactive health & hygiene messaging
- All payments are made using the self-service kiosks
- Members borrow items using the self-service kiosks
- All staff, volunteers and partners are briefed on approved risk assessment and safe work practice.
- All books returned to Newcastle Libraries are required under the NSW Public Health Order (June 2020) to be quarantined for at least 24 hours before returning into circulation.
Yes, return chutes are open at all branches.
COVIDSafe work plans are in place to ensure books are quarantined for at least 24 hours, as required under the NSW Public Health Order (June 2020).
Face-to-face onsite programs at Library sites, pop-up spaces and outdoor library events have resumed. Please note, all events require pre-booking with restricted capacity of 20 participants. Most programs will be accompanied by digital streaming alternatives.
Newcastle Libraries also offers additional online programs on demand. Explore programs such as Rock’n’Rhyme, to podcasts and author talks, or Lego Club challenges in the What’s On(line) calendar.
There is an extensive range of content available online and through the Library app.
- Online Programs: Newcastle Libraries now offers a range of online programs available on demand. Explore programs such as Rock’n’Rhyme, to podcasts and author talks, or Lego Club challenges in the What’s On(line) calendar.
- eLibrary: The library you can borrow from anywhere, anytime. Discover a vast range of eBooks, eMagazines, eAudiobooks, research databases, kids' eBooks and activities, as well as documentaries and films. Log in using your library card number and pin.
- Kids’ eLibrary: Explore our eLibrary for kids including eBooks, stories on film, eAudiobooks, educational games, and information resources for homework and curious minds of all ages. Read, listen, watch or search wherever you are.
- Newcastle Libraries App: The Newcastle Libraries App is free from the App Store or Google Play. Simply enter your library membership number and PIN to get started.
Free telephone assistance is available by calling Newcastle Libraries 4974 5300.
You can contact the Newcastle Libraries team during the hours below on 4974 5300.
Monday to Friday: 9.30am - 5pm
Saturday: 9.30am - 1.30pm
Out of these hours there is an automated message concerning services and COVID-19 measures.
Becoming a member is easy! If you live, work or regularly travel in the Newcastle region, you can become a member of the Library free of charge.
You can register online, or contact the Library team on 4974 5300 to join over the phone.
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We have waived all overdue library fines until 30 June 2021 in response to COVID-19
If an item is damaged or lost you will still be charged the replacement cost of the item plus an $9 processing fee. To replace a lost library card is free. Please notify library staff immediately if your library card is lost or stolen.
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