Report a Broken Bin or a Missing/Stolen Bin

Broken bins

If your bin is damaged, we'll repair (or replace) it free of charge.

We aim to fix red lid and green lid bins within two weeks, and yellow lid bins within three weeks, of notification.

To arrange a bin repair, please complete our broken bin form or call:

Red lid or green lid bin	02 4974 2000 (8am – 5pm weekdays)
Yellow lid bin	02 4947 5600 (8.30am – 5pm weekdays)

Missing or stolen bins

Before reporting a missing or stolen bin, please look up and down your street to check that your neighbours haven't taken your bin by mistake.

To report a missing or stolen bin, please complete our missing bin form or call:

Red lid or green lid bin	02 4974 2000 (8am – 5pm weekdays)
Yellow lid bin	02 4947 5600 (8.30am – 5pm weekdays)

Found or abandoned bins

If you find a misplaced bin that is not yours, please let us know via the contact details below.

Bin Type	Phone	Email
Red lid or green lid bin	02 4974 2000 (8am – 5pm weekdays)	waste@ncc.nsw.gov.au
Yellow lid bin	02 4947 5600 (8.30am – 5pm weekdays)	Solo Resource Recovery

After notifying us, please leave the abandoned bin on the kerbside for collection.

City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.