Upgrade Your Kerbside Waste Service

If your bins are regularly overflowing by collection day, we offer a range of additional waste services.

You can request bigger bins, extra bins or more frequent servicing of your bins.

These optional services are provided on a fee-for-service basis. All pricing shown below is for 2021/22 and is subject to annual change.

Please note: If there is no existing waste service at your property, such as at a brand new home, please see our New Kerbside Waste Service information.

Upgrade options and pricing

You can upsize your:

  • standard 240-litre recycling (yellow lid) bin to a 360-litre bin for a one-off fee of $28.40. That's 50% more bin space, with no ongoing payments.
  • standard 140-litre general waste (red lid) bin to a 240-litre bin for $298 per annum.

To help reduce waste sent to landfill, additional recycling and garden organics bins are offered at lower prices than general waste (garbage) bins.

The 2021/22 annual charges for each additional bin are as follows:

  • Standard 240-litre recycling (yellow lid) bin: $109.70.
  • Upsized 360-litre recycling (yellow lid) bin: $131.20.
  • Standard 240-litre garden organics (green lid) bin: $112.

You can request additional red lid bins, or arrange to have them serviced more than once a week.

The annual fees below are for each additional bin service per week. For example, two 140-litre bins collected twice weekly equals four services (i.e. 2 bins x $592.50  x 2 services = $2,370 p.a.), as does a single 140-litre bin collected four times per week (i.e. 1 bin x $592.50  x 4 services = $2,370 p.a.).

Collection days Number of services
per week

2021/22 charge per
140-litre bin

2021/22 charge per
240-litre bin
Monday to Friday 1 to 4 $592.50 p.a. $727.80 p.a.
Monday to Friday 5 to 8 $573.00 p.a. $702.20 p.a.
Monday to Friday 9 and over $545.30 p.a. $687.80 p.a.
Saturday and Sunday 1 or more $665.30 p.a. $906.10 p.a.

How to apply

Please complete and return our Waste Service Upgrade Request (PDF 288kB) form.

Before requesting a service upgrade, please choose carefully. Fees apply to all account cancellations and amendments (please see below).

Account changes

Cancellations and amendments

To cancel or amend an existing service, please complete and return an Amendment to/ Cancellation of Additional Services form.

Fees apply in accordance with our adopted fees and charges. The 2021/22 fees are as follows:

  • Account cancellation (Additional service cancelled/bin(s) removed – no waste account retained at the property): $73.
  • Account change of service (Amendment to additional service – Waste account retained at the property): $30.

Change of account details

If your contact details or business name has changed, or to notify us of a change of property ownership, please write to us at wasteaccounts@ncc.nsw.gov.au

Waste application forms

Application to UPGRADE AN EXISTING Kerbside Waste Service (PDF)

Application for a NEW Kerbside Waste Service (PDF)