Report a Broken Bin

If your bin is damaged, let us know. We will repair it for free.

What happens next:

  • Continue to use your bin as usual: Our trucks will still empty it.
  • For red lid/green lid bin repairs: Leave your bin out on your next weekly (red lid bin) collection day until 4pm. Repeat this every week until your bin has been repaired.
  • For yellow lid bin repairs: Leave your bin on the kerb until it has been repaired.
  • Our team will typically repair or replace your bin within one to two weeks.