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| Art Gallery Acquisitions and Deaccessioning Policy|
The policy applies to all acquisitions and de-accessioning of Works of Art into and out of the Gallery Collection. The policy does not apply to Public Art.
| Assessment of Council Related Development Applications Policy|
The purpose of the policy is to provide an independent and transparent review process for assessment and determination of Council Related Development Applications.
| Asset Management Policy|
This policy covers management practices pertaining to assets and related infrastructure under the control and jurisdiction of Council.
| Building Waste Container Policy|
This Policy may be cited as the 'Policy for the Placement of Building Waste Containers on Roads within Newcastle City Council LGA and shall take effect from 14 May 1991.
| Code of Conduct Policy|
Council’s Code of Conduct sets the minimum requirements of conduct for Council Officials in carrying out their functions (as prescribed by the Regulation).
The purpose of the Code of Conduct is to assist Council Officials to:
• understand the standards of conduct that are expected of them;
• enable them to fulfil their statutory duty to act honestly and exercise a reasonable degree of care and diligence; and
• act in a way that enhances public confidence in the integrity of local government.
| Code of Meeting Practice Policy|
The object of the Code is to provide for the convening and conduct of Meetings.
| Collection Development Policy - Libraries|
This Collection Development Policy has been developed as a planning tool to give direction and focus to the selection and collection practice that is consistent with the Library's draft strategic plan and the overall direction, goals and objectives of the Library. This policy contributes to Newcastle City Council's Community Strategic Plan 2030 and the vision of a smart, liveable and sustainable city.
| Community Assets and Open Space Policy|
The purpose of the Community Assets and Open Space Policy is to provide Council with a framework and set of guiding principles for the consistent and integrated planning, acquisition, delivery, management and disposal of community assets and open space across the Newcastle local government area.
| Community Engagement Policy - Adopted 27 Novembe 2018|
This Policy provides a rationale for the development and implementation of CN's
internal and external engagement processes, in order to achieve:
2.1.1 Alignment with CN's priorities for service delivery;
2.1.2 Input into the Council's decision-making by providing mechanisms for
understanding and responding to community opinions and
2.1.3 Consistent and clear engagement practices; and
2.1.4 Enhancement of CN's reputation as an organisation that listens, responds
to and engages with residents and stakeholders while making evidencebased
2.2 The Major Events and Corporate Affairs Unit provides advice and oversight of
CN's formal community engagement activities.
2.3 This Policy in accordance with Section 8A of the Act aims to facilitate the
provision of community input and feedback to enable the Council to make
decisions and actively engage with their local communities.
2.4 Specific CN community engagement strategic directions and associated actions
are provided in the City Marketing and Engagement Strategy 2018-2021.
| Community Place Making Grant Policy|
The purpose of this policy is to provide a framework for Council to provide grants for place making initiatives for local community projects to achieve safe, vibrant and welcoming places.
| Compliance Policy|
The Council is responsible for a number of regulatory functions and carries out a wide
range of activities to assess and improve compliance with the relevant legislation it
| Council Support for Arts and Cultural Organisations in Newcastle|
The policy applies to Newcastle LGA resident not-for-profit arts and cultural organisations seeking in-kind and financial assistance from Council who produce arts and cultural programming and are interested in collaborating with Council to present arts and cultural programming in the city in alignment with the priorities and strategic objectives as stated in the Cultural Strategy 2016-2019.
| Councillor Expenses and Facilities Policy|
This Policy applies to the provision of facilities and payment of expenses to support
Councillors in fulfilling their civic duties.
| Customer Complaints Handling Policy|
The purpose of this policy is to ensure that Council handles Customer Complaints fairly, efficiently and effectively by:
- responding in a timely, consistent and cost-
effective way to issues raised by people
making a Customer Complaint;
- boosting public confidence and perception
of the quality of the services provided by
- providing information that can be used by
the organisation to deliver quality
improvements in services, staff and
Customer Complaint handling.
| Customer Service Policy|
This policy provides Council with a framework for:
- good customer service;
- applying consistent standards of customer
service throughout the organisation; and
- identifying the inter-relationship between organisational policies to ensure good customer service.
| Customer Service Request Policy|
This policy provides Council with a framework for:
- assessing a customer service request and
identifying the appropriate responses to
- managing the service request for the
duration of the action required to the
- Council’s Customer Relationship
| Donations Program |
Council acknowledges the contributions made by charitable organisations in the Local Government Area (LGA) and where possible commits limited funds to help these organisations achieve their objectives.
| Economic Development Sponsorship Policy|
The purpose of this policy is to provide a framework for Council to sponsor suitable economic development activities that provide economic benefit through one or more of the following areas: Our role as the capital of the Hunter Region; The development of key infrastructure; Supporting business growth and employment; Encouragement of innovation and creativity; Developing the visitor economy of Newcastle.
| Effective communication between Councillors and staff Policy|
This policy provides a framework for CN Officers to assist and support Councillors, as elected members of the community, in exercising their civic duties honestly and with care and diligence in accordance with the Act.
The policy provides guidance on appropriate, effective and timely processes for Councillors to obtain information and ensures an appropriate level of interaction between Councillors and CN Officers.
| Enterprise Risk Management Framework Policy|
The purpose of the Enterprise Risk Management (ERM) Framework is to establish a consistent and structured approach to risk management with the aim of assisting Council to achieve its objectives and embed risk management in all key operational processes.
| Event Sponsorship Policy|
The purpose of this policy is to provide a framework for Council to sponsor suitable events through an established program known as the Event Sponsorship Program.
| General Managers Performance Review Policy|
The purpose of this policy is to articulate the framework, delegation and responsibilities for the review of the General Manager's performance by the Council-appointed Review Panel.
| House Numbering Guide Policy|
The primary aim of this Guide is to describe and clearly demonstrate the house numbering process.
| House Numbering Policy|
The primary aim of house numbering is the clear identification of the address of all buildings to ensure all individuals and service providers can easily locate properties by their unique street address.
| Internal Reporting - Public Interest Disclosures Policy|
The purpose of the policy is to encourage and facilitate the disclosure of wrongdoing by providing a framework for:
- receiving, assessing and dealing with
disclosures of wrongdoing in accordance
with the PID Act; and
- ensuring Council complies with the PID Act.
| Internal Review of Council Land Policy|
The purpose of the policy is to ensure all of Council's interests are considered when determining the purpose, use, or ownership of Council Land.
The policy also ensures that Council only obtains land for which there is an identified need or interest.
| Investment and Borrowing Policy|
The purpose of the Investments subsection of the Policy is to provide a framework for the investment function of CN.
| Lanes, Road and Footway Ownership Policy|
The purpose of the Policy is to provide consistent and transparent criteria for determining requests or proposals in
• the dedication certain lands as road under the Roads Act 1993.
• short and long term leasing of roads
• the closure and sale of roads
The policy applies to both requests that are initiated by external parties, and proposals that are initiated by the Council.
| Managing Unreasonable Complainant Conduct Policy|
This policy provides Council with a framework for assessing complainant conduct and identifying if that conduct is unreasonable complainant conduct.
| Media Policy|
The purpose of this Policy is to:
1.1.1 ensure City of Newcastle (CN) provides consistent, accurate and timely
communications through the media;
1.1.2 establish appropriate protocols for distributing CN information to print,
online and broadcast media;
1.1.3 identify CN's authorised spokespersons, and define roles and
responsibilities within CN for working with the media;
1.1.4 ensure there is appropriate authorisation and responsibility for
information provided; and
1.1.5 establish protocols for responding to enquiries from the media.
| Mobile Food Vending Vehicles - Local Approvals Policy|
The purpose of the Policy is to provide the framework for the operation of mobile food vending vehicles in the City of Newcastle Local Government Area. The Policy sets out the relevant legislative requirements for safe food handling and preparation practices and establishes the on-street trading parameters.
| Newcastle City Hall Clock Face Lighting Policy|
The purpose of the policy is to clarify the rules about when the colour of the Newcastle City Hall clock face may be changed.
The policy applies to all requests to change the colour of the Newcastle City Hall clock face from both internal and external stakeholders.
| Newcastle Heritage Policy|
The Policy recognises the importance and diversity of heritage, including: Aboriginal
heritage; buildings; structures; precincts; streetscapes; monuments; memorials; moveable heritage; industrial and maritime relics; trees; archaeological sites and artefacts; items in institutional collections; and the cultural landscapes that comprise the environment of the Newcastle local government area.
| Newcastle Local Environmental Plan - Request for Amendment Policy|
The purpose of the policy is to:
- Outline Council’s process for considering
an LEP Amendment Request.
- Establish an internal advisory panel to
consider all requests to amend the LEP
including Council requests to rezone and /
or reclassify land.
- Outline a fee
| Newcastle Urban Forest Policy|
The goals and objectives of this policy provide important directional statements that will guide the management of the Newcastle urban forest.
| Newcastle Waste Avoidance and Resource Recovery Policy|
The purpose of this policy is to provide a strategic framework for the development of a sustainable waste avoidance and resource recovery strategy for the Newcastle City Council which will guide Council’s waste management and resource recovery activities.
| Outdoor Trading Policy|
This policy applies to all applications for outdoor trading on roads or in public places (land other than a road) within the local government area.
| Outdoor Trading Policy|
The policy applies to all applications for outdoor trading on roads or in public places (land other than a road) within the local government area.
| Planning Agreements Policy|
This policy sets out Council's policy and procedures relating to planning agreements under the Environmental Planning and assessment Act 1979.
| Privacy Management Plan Policy|
The purpose of this Plan is to provide information about how Council collects, uses, discloses and holds personal information and health information in accordance with:
- Privacy and Personal Information
Protection Act 1998 (PPIPA);
- Health Records and Information Privacy Act
- Information Protection Principles (IPP);
- Health Privacy Principles (HPP); and
- Privacy Code of Practice for Local
| Procurement Policy|
The purpose of the Policy is to provide the principles for Council staff to follow in the procurement of all Consultants, goods and works and services.
| Project Management Policy|
The purpose of the Project Management Policy is to:
- Ensure Council delivers Projects in
accordance with Council’s Operational Plan,
Long Term Financial Plan and Delivery
- Provide a framework that promotes
consistency and improved control of
Projects in order to reduce risks, achieve
value for money and increase project
| Public Art and Placemaking Policy|
The guidelines are an operational document to assist Council officers and the Public Art Advisory Committee (PAAC) to implement the Policy.
| Public Voice / Public Briefing Session |
Please complete this form to make an application to address Councillors at a Public Voice or Public Briefing session. Your application will be determined according to the assessment criteria listed in the City of Newcastle (CN) Public Voice and Public Briefing Policy.
| Public Voice and Public Briefing Policy|
The Policy applies to all applications for a Public Voice or Public Briefing
| Recreation Facilities Grant Program Policy|
Policy - Facilities Recreation Grant Program
| Related Party Disclosure|
Ensure Council complies with its obligations under s 413 of the Local Government Act 1993 (this section requires compliance with the Australian Accounting Standards and AASB 124 – Related Party Disclosures).
| Restricted Assets Reserves Management Policy|
To ensure that Council’s long term financial requirements are achieved by:
- the effective management of Council’s
restricted asset reserve funds;
- adherence to the provisions, principles and
standards determined by statute and
practice within Local Government’s financial
| Senior Citizens Centre Policy|
The following policies and guidelines articulate the operational management requirements of the Centres and reflect the intent of the occupancy agreement.
| Social Impact Assessment Policy for Development Applications|
This Policy is a guide to help all concerned consider the social impacts of development proposals. The policy should be read in conjunction with the DA Guide which summarises when a proponent should address social impacts in a development
| Social Impact Assessment Policy for Development Applications - Guidance Notes|
| Strategic Climate Change Policy|
The Policy will provide the strategic framework for Council to manage its climate change vulnerability using a combination of adaption and mitigation strategies.
| Transport Stops, Shelters and Seating Policy|
The policy applies to transport stops and associated shelters and seating within the Newcastle Local Government Area.
| Urban Water Cycle Policy|
To protect, enhance, maintain and restore water resources, their associated ecosystems,
ecological processes, biological diversity,
water quality and their aesthetic and cultural
| Youth Week Grant Policy|
This policy provides a framework for Council to distribute grants for events, projects, services or activities held in Newcastle local government area during National Youth Week each year.