Emergency Contacts
It's important to know who to contact during an emergency, where to look for updates if an incident occurs, and what sort of support is available.
| Type of Emergency | Who to Contact |
|---|---|
| For life threatening emergencies | Call 000 (Police, Fire or Ambulance) |
| For major bushfire incident updates | 1800 679 737 |
| For emergency help during floods, storms and tsunamis | 132 500 |
| For non-emergency / general NSW SES enquiries | 138 737 |
| For power outages or to report fallen powerlines | 13 13 88 |
| For weather updates and flood warnings | Bureau of Meteorology |
| For live traffic updates and road closures | Live Traffic NSW |
| For current information about local emergencies | Download the Hazards Near Me NSW app |
| For live radio updates | Tune into 1233 ABC Newcastle |
City of Newcastle's role in an emergency
City of Newcastle works with other key services and agencies to make sure we have effective emergency management measures in place.
The Emergency Management Plan (EMPLAN) (PDF) details arrangements for our response to emergencies. The Plan sets out the roles and responsibilities of agencies such as the NSW Police, SES and Fire Brigade in controlling and managing emergency situations.
The Plan was developed by the Local Emergency Management Committee (LEMC), which includes representatives of City of Newcastle, the emergency services and supporting agencies.
