Emergency Contacts

It's important to know who to contact during an emergency, where to look for updates if an incident occurs, and what sort of support is available.

For life threatening emergencies	Call 000 (Police, Fire or Ambulance)
For major bushfire incident updates	NSW Rural Fire Service 1800 679 737
For emergency help during floods, storms and tsunamis	State Emergency Service (SES) 132 500
For non-emergency / general NSW SES enquiries	138 737
For power outages or to report fallen powerlines	Ausgrid 13 13 88
For weather updates and flood warnings	Bureau of Meteorology
For live traffic updates and road closures	Live Traffic NSW
For current information about local emergencies	Download the Hazards Near Me NSW app
For live radio updates	Tune into 1233 ABC Newcastle

City of Newcastle's role in an emergency

City of Newcastle works with other key services and agencies to make sure we have effective emergency management measures in place.

The Emergency Management Plan (EMPLAN ) (PDF) details arrangements for our response to emergencies. The Plan sets out the roles and responsibilities of agencies such as the NSW Police, SES and Fire Brigade in controlling and managing emergency situations.

The Plan was developed by the Local Emergency Management Committee (LEMC), which includes representatives of City of Newcastle, the emergency services and supporting agencies.