For inquiries including official correspondence or escalating operational issues (with a reference number), please use the form below.
MEETING REQUESTS - Please use a seperate form here to comply with CN's open diary policy.
EVENT INVITATIONS - Please use the form below. Due to the volume of invitations received, the Lord Mayor's office will ask event organisers to complete an event summary form.
OPERATIONAL ISSUES - If you are contacting City of Newcastle for the first time regarding an operational issue (eg bin collection, playground issue, etc) please call 02 4974 2000 or complete the Customer Request Form here: https://newcastle.nsw.gov.au/about-us/forms-and-publications/forms-and-permits/customer-request-form
We are committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.
Purpose: We will use the information to process your request.
Intended recipients: Authorised City of Newcastle Officers
Consequence of non-provision: We may not be able to process your request.
Storage and security: Information will be stored in accordance with City of Newcastle’s Records Management Policy.
Access: Contact us by phone on (02) 4974 2000 or attend the City Administration Centre.